Troubleshooting SMS Delivery Problems

Updated on Jan 25, 2023

If you encounter issues while sending SMS through WooCommerce or if your SMS is not being delivered, there are a few things you can try:

  • Experiment with including or excluding the mobile country code (this can also be adjusted in the Settings → General section)
  • Verify that the destination numbers are accurate
  • Confirm that the sender ID is correct and that you have sufficient credit on your account balance.

If you still have problems sending SMS, contact us.