Easily receive SMS messages from your subscribers or clients with the WP SMS Two-Way add-on. This feature allows you to enable incoming messages on the inbox page.
The WP SMS Two Way add-on is a powerful tool for staying connected with your subscribers and clients. With this feature, you can receive incoming SMS messages on the inbox page that can be displayed as a conversation and respond to your audience in real time, improving customer satisfaction and engagement.
The WP SMS Two-Way add-on includes several useful features such as commands and actions, which allow you to automate communication with your users. This can save you time and effort, as you can create pre-saved messages and trigger them automatically through the use of commands. For example, you can create a “CANCEL” command on WooCommerce to allow customers to cancel their orders with a simple SMS message.
In addition to its time-saving features, the WP SMS Two-Way add-on supports several SMS gateways including Twilio, Nexmo, Plivo, ASPSMS, and BulkGate. This means you have flexibility in your choice of SMS provider and can choose the one that best meets your needs.
Overall, the WP SMS Two-Way add-on is a valuable tool for efficiently communicating and responding to your audience through SMS. It can improve customer satisfaction and engagement, making it a valuable addition to your business’s communication arsenal
The WP SMS Pro Two-Way Add-on includes several key features:
Interactive SMS Inbox: View and respond to SMS conversations in real-time within your admin panel, maintaining a high level of support and interaction with your audience.
Pre-Set Commands and Automated Responses: Save time with customizable commands that trigger automatic responses or actions, such as allowing customers to cancel their WooCommerce orders with a simple SMS command.
Forward Incoming SMS to Email: Stay on top of your communications by having incoming SMS messages sent directly to your email. This ensures you can respond promptly, even when not logged into your WordPress dashboard.
What actions are supported in the Add-On?
Cancel the WooCommerce Order: Cancel the order
WooCommerce Order Information: Getting the information from the order
Reorder in WooCommerce: Order again
Order Note in WooCommerce: To add a note to the order
Subscribe: (Opt-In) to SMS Newsletter
Unsubscribe: Cancel Subscription (Opt-Out) in SMS Newsletter
The WP SMS Pro Two-Way Add-on supports a variety of SMS gateways, giving you the flexibility to choose the provider that fits your needs:
Improvement: Added a default reply for sending text messages.
Improvement: Updated the look of the header and made some small tweaks for better use.
v1.5 (2024-01-27)
Improvement: PHP v8.3 compatibility
New: Added display as conversation, like chat in the inbox.
v1.4.1 (2023-11-13)
Improvement: Refactor subscriber deletion logic to handle multiple mobile numbers
Improvement: Handle Null Object Error in Commands Filter Dropdown
Improvement: Add error message for missing intl PHP extension
v1.4 (2023-09-25)
Feature: Introduced the option for commands, such as the Group ID for subscribers command.
Feature: Implemented email notifications for incoming messages.
Bugfix: Fixed the issue where options were not displayed for all commands.
Bugfix: Resolved warnings in the Gateway Class.
Bugfix: Addressed an error that occurred when saving a command without responses.
Improvement: Made various minor enhancements and optimizations to improve overall performance.
New: Support incoming SMS for Telnyx
v1.3.8 (2023-08-09)
Feature: Possibility to forward incoming messages to admin mobile number
Feature: Add option Group ID in commands Subscribers
v1.3.7 (2023-07-08)
Bugfix: The delete commands fixed
Bugfix: Background trowing exception error whine receiving an incoming message
v1.3.6 (2023-07-04)
Improvement: The capabilities and access
Improvement: Possibility to fetch the commands from SMS message
New: Support incoming SMS for Cellsynt and WhatsAppCloud
v1.3.5 (2023-03-15)
New: Support BulkGate.com for Incoming message
v1.3.4 (2023-03-13)
Bugfix: The showing filters in inbox
v1.3.3 (2023-03-12)
New: Filters commands, status and un read added in the Inbox
Bugfix: The referer search issue in Inbox and improvement things
Improvement: Compatibility with WP SMS v6.1
v1.3.2 (2022-12-19)
New: Action order note has been supported
New: Support column subscriber and user in Inbox page
New: Add notes to orders while Reorder and canceling orders
Bugfix: Fix and compatibility querying the user’s mobile number
Improvement: Framework to v1.4.1 updated and compatibility with PHP v8
Improvement: Better style for Inbox page
v1.3.1 (2022-11-13)
Bugfix: The namespace issue in inbox when the record has the user_id
v1.3.0 (2022-10-22)
New: Support MMS!
New: The User and Media columns on the inbox page
New: Support SmsGlobal for Incoming message
New: Support AspSms for Incoming message
Bugfix: Fixed issue in orderInfo action
Bugfix: Fix some deprecated jquery functions
Improvement: The performance of the updater has been improved
Improvement: Support Export to CSV in Inbox
Improvement: Update the pot file
Improvement: The Helper functions and migration
v1.2.1 (2022-08-12)
Bugfix: Inbox error issue
Improvement: Logger functionality
v1.2.0 (2022-08-11)
Bugfix: Logger error issue
v1.1.0 (2022-08-08)
Add: Ability to change items per page in Inbox
Add: Implement a quick reply for incoming messages on the inbox page
Improvement: Performance and migration to Rabbit Framework
v1.0.6 (2022-06-18)
Add: A new action for Subscribing to the SMS newsletter has been added
Bugfix: Unsubscribe issue has been fixed
v1.0.5 (2022-06-04)
Improvement: Disable WooCommerce requirements for Add-On
Improvement: Compatibility of the plugin with all plugins that modify the post-type columns
v1.0.4 (2022-05-17)
Bugfix: The update plugin issue has been fixed
v1.0.3 (2022-05-17)
Improvement: Hardened plugin security and improvement
Improvement: Make more readable the response messages
Improvement: Twilio request validator
v1.0.2 (2022-04-24)
Improvement: Compatibility with the old version of MySQL
v1.0.1 (2022-04-22)
Bugfix: Creating table issue has been fixed
Bugfix: The Namespace issue in views has been fixed
v1.0.0 (2022-04-11)
First release.
Features
You might want to look at the features that are the main characteristic of the Add-On!
Inbox SMS page
Using the WP-SMS Two Way Add-On, you can receive SMS messages from your subscribers or clients. This feature allows you to enable incoming messages on the inbox page.
Dynamic Response
Specify commands for incoming messages and take action based on those commands. This allows you to automate tasks and respond to requests efficiently.
SMS Subscription Management
Enable your SMS subscribers to unsubscribe from your messages by sending a specific command, such as "OFF". This allows them to easily opt-out of their subscription without requiring assistance from you or your team.
No Coding Required
To make the setup process as easy as possible, we have provided extensive documentation. This includes detailed instructions and examples to help you get started
Compatibility
Fully compatible with WooCommerce, WP-SMS, WP-SMS Pro, and other popular plugins. This allows you to easily integrate it into your existing workflow and take advantage of its features and functionality.
Updates & Support
Comes with premium support and regular updates to ensure that it is always running smoothly and providing the best possible experience for users. With this support and frequent updates, you can be confident in the reliability and effectiveness of the Add-On.
Pick Your License
Whichever one you choose, You'll get all the Features, Premium Support, and Updates...
Perhaps you've encountered a common issue or have a quick question.
Can users reply directly to these SMS messages?
Yes, users can directly reply to each one of the SMS messages, enabling two-way communication between the business and its customers.
How is the privacy of incoming messages ensured?
WP SMS Two-Way add-on use secure servers and uses data protection regulations to ensure the privacy and security of both incoming and outgoing messages.
Do I need the WP SMS Pro also?
No because each Add-on is integrated with WP SMS and there is no need for WP SMS Pro.
What is the difference between the WP SMS Add-Ons and the WP SMS Pro Pack?
WP SMS Add-Ons have some special features that are not available on the WP SMS Pro (Pro Pack). Here are the add-ons WP SMS offers:
WP SMS WooCommerce prois the add-on which is specialized in providing the best WooCommerce notification features.
WP SMS Two-way add-on is dedicated to provide receiving SMS from customers as well and sending them.
WP SMS Membership Integrations is designed to upgrade the communication on membership sites by connecting membership plugins and WP SMS & WP SMS Pro plugins, facilitating the delivery of important updates via SMS.
WP SMS Fluent Integrations boosts communication on sites with Fluent plugins by facilitating SMS updates​.
WP SMS Booking Integrations add-on enables sending SMS notifications for different booking events, like new, approved, canceled, rescheduled, upcoming, and missed appointments.
WP SMS Elementor allows users to send SMS notifications to selected phone numbers after submitting an Elementor form.
What does "Single site" mean in terms of using?
A "Single site" license lets you use the plugin on one WordPress site, like example.com. It only works on that single installation. You can’t use the same license on subdomains (e.g., site1.example.com) or subdirectories (e.g., example.com/site1). For each separate site or subdomain, you’ll need a separate license, or you can choose an Unlimited license.
What kind of support do you offer for your products?
We offer 24/7 and 7 days a week premium support for our products through email. Our support team is dedicated to provide excellent customer service and will do our best to help you with any questions or issues you may have.
Do I need to renew my license?
Yes, licenses for the plugins and add-ons need to be renewed annually in order to continue receiving updates and support. The license will automatically renew every year, but you can turn off auto-renewals from your account if you wish.
How can I get the latest version of the WP SMS plugin?
To get the latest free version of the WP SMS plugin, you can download it from the WordPress website. If you have purchased the WP SMS Pro, you can get the latest version by logging in to your account on the WP SMS Pro website. To update to the latest Pro version, you will need to enter your license key in the plugin's settings and activate the updating feature.
Can I get a refund if I'm not satisfied with my purchase?
Yes, we offer a 14-day money-back guarantee for our products. If you're not completely satisfied with your purchase, we will work with you to try to resolve any issues you may have. Then, in case we were unable to resolve the issue to your satisfaction, you can request a refund within 14 days of your purchase.
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Functional
Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
The technical storage or access that is used exclusively for statistical purposes.The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
