WP SMS Two-Way

Easily receive SMS messages from your subscribers or clients with the WP SMS Two-Way add-on. This feature allows you to enable incoming messages on the inbox page.

From $29 / year

Details

Developers: VeronaLabs
Version: 1.5

Requirements

WordPress: 3
Tested: 6.4
Compatible with: Free/Pro
Compatible with Free and Pro version

The WP SMS Two Way add-on is a powerful tool for staying connected with your subscribers and clients. With this feature, you can receive incoming SMS messages on the inbox page that can be displayed as a conversation and respond to your audience in real time, improving customer satisfaction and engagement.

The WP SMS Two-Way add-on includes several useful features such as commands and actions, which allow you to automate communication with your users. This can save you time and effort, as you can create pre-saved messages and trigger them automatically through the use of commands. For example, you can create a “CANCEL” command on WooCommerce to allow customers to cancel their orders with a simple SMS message.

In addition to its time-saving features, the WP SMS Two-Way add-on supports several SMS gateways including Twilio, Nexmo, Plivo, ASPSMS, and BulkGate. This means you have flexibility in your choice of SMS provider and can choose the one that best meets your needs.

Overall, the WP SMS Two-Way add-on is a valuable tool for efficiently communicating and responding to your audience through SMS. It can improve customer satisfaction and engagement, making it a valuable addition to your business’s communication arsenal

The WP SMS Pro Two-Way Add-on includes several key features:

  • Interactive SMS Inbox: View and respond to SMS conversations in real-time within your admin panel, maintaining a high level of support and interaction with your audience.
  • Pre-Set Commands and Automated Responses: Save time with customizable commands that trigger automatic responses or actions, such as allowing customers to cancel their WooCommerce orders with a simple SMS command.
  • Forward Incoming SMS to Email: Stay on top of your communications by having incoming SMS messages sent directly to your email. This ensures you can respond promptly, even when not logged into your WordPress dashboard.

What actions are supported in the Add-On?

  • Cancel the WooCommerce Order: Cancel the order
  • WooCommerce Order Information: Getting the information from the order
  • Reorder in WooCommerce: Order again
  • Order Note in WooCommerce: To add a note to the order
  • Subscribe: (Opt-In) to SMS Newsletter
  • Unsubscribe: Cancel Subscription (Opt-Out) in SMS Newsletter

The WP SMS Pro Two-Way Add-on supports a variety of SMS gateways, giving you the flexibility to choose the provider that fits your needs:

Changelog

v1.5 (2024-01-27)

  • Improvement: PHP v8.3 compatibility
  • New: Added display as conversation, like chat in the inbox.

v1.4.1 (2023-11-13)

  • Improvement: Refactor subscriber deletion logic to handle multiple mobile numbers
  • Improvement: Handle Null Object Error in Commands Filter Dropdown
  • Improvement: Add error message for missing intl PHP extension

v1.4 (2023-09-25)

  • Feature: Introduced the option for commands, such as the Group ID for subscribers command.
  • Feature: Implemented email notifications for incoming messages.
  • Bugfix: Fixed the issue where options were not displayed for all commands.
  • Bugfix: Resolved warnings in the Gateway Class.
  • Bugfix: Addressed an error that occurred when saving a command without responses.
  • Improvement: Made various minor enhancements and optimizations to improve overall performance.
  • New: Support incoming SMS for Telnyx

v1.3.8 (2023-08-09)

  • Feature: Possibility to forward incoming messages to admin mobile number
  • Feature: Add option Group ID in commands Subscribers

v1.3.7 (2023-07-08)

  • Bugfix: The delete commands fixed
  • Bugfix: Background trowing exception error whine receiving an incoming message

v1.3.6 (2023-07-04)

  • Improvement: The capabilities and access
  • Improvement: Possibility to fetch the commands from SMS message
  • New: Support incoming SMS for Cellsynt and WhatsAppCloud

v1.3.5 (2023-03-15)

  • New: Support BulkGate.com for Incoming message

v1.3.4 (2023-03-13)

  • Bugfix: The showing filters in inbox

v1.3.3 (2023-03-12)

  • New: Filters commands, status and un read added in the Inbox
  • Bugfix: The referer search issue in Inbox and improvement things
  • Improvement: Compatibility with WP SMS v6.1

v1.3.2 (2022-12-19)

  • New: Action order note has been supported
  • New: Support column subscriber and user in Inbox page
  • New: Add notes to orders while Reorder and canceling orders
  • Bugfix: Fix and compatibility querying the user’s mobile number
  • Improvement: Framework to v1.4.1 updated and compatibility with PHP v8
  • Improvement: Better style for Inbox page

v1.3.1 (2022-11-13)

  • Bugfix: The namespace issue in inbox when the record has the user_id

v1.3.0 (2022-10-22)

  • New: Support MMS!
  • New: The User and Media columns on the inbox page
  • New: Support SmsGlobal for Incoming message
  • New: Support AspSms for Incoming message
  • Bugfix: Fixed issue in orderInfo action
  • Bugfix: Fix some deprecated jquery functions
  • Improvement: The performance of the updater has been improved
  • Improvement: Support Export to CSV in Inbox
  • Improvement: Update the pot file
  • Improvement: The Helper functions and migration

v1.2.1 (2022-08-12)

  • Bugfix: Inbox error issue
  • Improvement: Logger functionality

v1.2.0 (2022-08-11)

  • Bugfix: Logger error issue

v1.1.0 (2022-08-08)

  • Add: Ability to change items per page in Inbox
  • Add: Implement a quick reply for incoming messages on the inbox page
  • Improvement: Performance and migration to Rabbit Framework

v1.0.6 (2022-06-18)

  • Add: A new action for Subscribing to the SMS newsletter has been added
  • Bugfix: Unsubscribe issue has been fixed

v1.0.5 (2022-06-04)

  • Improvement: Disable WooCommerce requirements for Add-On
  • Improvement: Compatibility of the plugin with all plugins that modify the post-type columns

v1.0.4 (2022-05-17)

  • Bugfix: The update plugin issue has been fixed

v1.0.3 (2022-05-17)

  • Improvement: Hardened plugin security and improvement
  • Improvement: Make more readable the response messages
  • Improvement: Twilio request validator

v1.0.2 (2022-04-24)

  • Improvement: Compatibility with the old version of MySQL

v1.0.1 (2022-04-22)

  • Bugfix: Creating table issue has been fixed
  • Bugfix: The Namespace issue in views has been fixed

v1.0.0 (2022-04-11)

  • First release.

Changelog

v1.5 (2024-01-27)

  • Improvement: PHP v8.3 compatibility
  • New: Added display as conversation, like chat in the inbox.

v1.4.1 (2023-11-13)

  • Improvement: Refactor subscriber deletion logic to handle multiple mobile numbers
  • Improvement: Handle Null Object Error in Commands Filter Dropdown
  • Improvement: Add error message for missing intl PHP extension

v1.4 (2023-09-25)

  • Feature: Introduced the option for commands, such as the Group ID for subscribers command.
  • Feature: Implemented email notifications for incoming messages.
  • Bugfix: Fixed the issue where options were not displayed for all commands.
  • Bugfix: Resolved warnings in the Gateway Class.
  • Bugfix: Addressed an error that occurred when saving a command without responses.
  • Improvement: Made various minor enhancements and optimizations to improve overall performance.
  • New: Support incoming SMS for Telnyx

v1.3.8 (2023-08-09)

  • Feature: Possibility to forward incoming messages to admin mobile number
  • Feature: Add option Group ID in commands Subscribers

v1.3.7 (2023-07-08)

  • Bugfix: The delete commands fixed
  • Bugfix: Background trowing exception error whine receiving an incoming message

v1.3.6 (2023-07-04)

  • Improvement: The capabilities and access
  • Improvement: Possibility to fetch the commands from SMS message
  • New: Support incoming SMS for Cellsynt and WhatsAppCloud

v1.3.5 (2023-03-15)

  • New: Support BulkGate.com for Incoming message

v1.3.4 (2023-03-13)

  • Bugfix: The showing filters in inbox

v1.3.3 (2023-03-12)

  • New: Filters commands, status and un read added in the Inbox
  • Bugfix: The referer search issue in Inbox and improvement things
  • Improvement: Compatibility with WP SMS v6.1

v1.3.2 (2022-12-19)

  • New: Action order note has been supported
  • New: Support column subscriber and user in Inbox page
  • New: Add notes to orders while Reorder and canceling orders
  • Bugfix: Fix and compatibility querying the user’s mobile number
  • Improvement: Framework to v1.4.1 updated and compatibility with PHP v8
  • Improvement: Better style for Inbox page

v1.3.1 (2022-11-13)

  • Bugfix: The namespace issue in inbox when the record has the user_id

v1.3.0 (2022-10-22)

  • New: Support MMS!
  • New: The User and Media columns on the inbox page
  • New: Support SmsGlobal for Incoming message
  • New: Support AspSms for Incoming message
  • Bugfix: Fixed issue in orderInfo action
  • Bugfix: Fix some deprecated jquery functions
  • Improvement: The performance of the updater has been improved
  • Improvement: Support Export to CSV in Inbox
  • Improvement: Update the pot file
  • Improvement: The Helper functions and migration

v1.2.1 (2022-08-12)

  • Bugfix: Inbox error issue
  • Improvement: Logger functionality

v1.2.0 (2022-08-11)

  • Bugfix: Logger error issue

v1.1.0 (2022-08-08)

  • Add: Ability to change items per page in Inbox
  • Add: Implement a quick reply for incoming messages on the inbox page
  • Improvement: Performance and migration to Rabbit Framework

v1.0.6 (2022-06-18)

  • Add: A new action for Subscribing to the SMS newsletter has been added
  • Bugfix: Unsubscribe issue has been fixed

v1.0.5 (2022-06-04)

  • Improvement: Disable WooCommerce requirements for Add-On
  • Improvement: Compatibility of the plugin with all plugins that modify the post-type columns

v1.0.4 (2022-05-17)

  • Bugfix: The update plugin issue has been fixed

v1.0.3 (2022-05-17)

  • Improvement: Hardened plugin security and improvement
  • Improvement: Make more readable the response messages
  • Improvement: Twilio request validator

v1.0.2 (2022-04-24)

  • Improvement: Compatibility with the old version of MySQL

v1.0.1 (2022-04-22)

  • Bugfix: Creating table issue has been fixed
  • Bugfix: The Namespace issue in views has been fixed

v1.0.0 (2022-04-11)

  • First release.

Features

You might want to look at the features that are the main characteristic of the Add-On!

Pick Your License

Whichever one you choose, You'll get all the Features, Premium Support, and Updates...

1 Site

$29/Year

The best plan to get started

  • 1 Site License
  • 14-day money-back
  • 1 Year updates & Support
Recommended

5 Sites

$59/Year

Perfect for freelancers and new businesses

  • 5 Sites License
  • 14-day money-back
  • 1 Year updates & Support

Unlimited Sites

$99/Year

The ideal plan for large teams and agencies

  • Unlimited Sites License
  • 14-day money-back
  • 1 Year updates & Support

Frequently Asked Questions

Perhaps you've encountered a common issue or have a quick question.

Can users reply directly to these SMS messages?

Yes, users can directly reply to each one of the SMS messages, enabling two-way communication between the business and its customers.

How is the privacy of incoming messages ensured?

WP SMS Two-Way add-on use secure servers and uses data protection regulations to ensure the privacy and security of both incoming and outgoing messages.

Do I need the WP SMS Pro also?

No because each Add-on is integrated with WP SMS and there is no need for WP SMS Pro.

What is the difference between the WP SMS Add-Ons and the WP SMS Pro Pack?

WP SMS Add-Ons have some special features that are not available on the WP SMS Pro (Pro Pack). Here are the add-ons WP SMS offers: WP SMS WooCommerce pro is the add-on which is specialized in providing the best WooCommerce notification features. WP SMS Two-way add-on is dedicated to provide receiving SMS from customers as well and sending them. WP SMS Membership Integrations is designed to upgrade the communication on membership sites by connecting membership plugins and WP SMS & WP SMS Pro plugins, facilitating the delivery of important updates via SMS.

WP SMS Fluent Integrations boosts communication on sites with Fluent plugins by facilitating SMS updates​.

WP SMS Booking Integrations add-on enables sending SMS notifications for different booking events, like new, approved, canceled, rescheduled, upcoming, and missed appointments.

WP SMS Elementor allows users to send SMS notifications to selected phone numbers after submitting an Elementor form.

What does "Single site" mean in terms of using?

When we refer to a "Single site", it means that you can use the license on one domain, regardless of the number of websites or subdomains that are associated with that domain. In other words, you can use the plugin on one main website or multiple websites within the same domain, as long as they all fall under the same domain name.

What kind of support do you offer for your products?

We offer 24/7 and 7 days a week premium support for our products through email. Our support team is dedicated to provide excellent customer service and will do our best to help you with any questions or issues you may have.

Do I need to renew my license?

Yes, licenses for the plugins and add-ons need to be renewed annually in order to continue receiving updates and support. The license will automatically renew every year, but you can turn off auto-renewals from your account if you wish.

How can I get the latest version of the WP SMS plugin?

To get the latest free version of the WP SMS plugin, you can download it from the WordPress website. If you have purchased the WP SMS Pro, you can get the latest version by logging in to your account on the WP SMS Pro website. To update to the latest Pro version, you will need to enter your license key in the plugin's settings and activate the updating feature.

Can I get a refund if I'm not satisfied with my purchase?

Yes, we offer a 14-day money-back guarantee for our products. If you're not completely satisfied with your purchase, we will work with you to try to resolve any issues you may have. Then, in case we were unable to resolve the issue to your satisfaction, you can request a refund within 14 days of your purchase.