WP SMS Two-Way Integration

Stay connected with your audience in real time using the WP SMS Two-Way add-on. This extension lets you send and receive text messages directly from your WordPress dashboard, making customer support and engagement fast and convenient.

About WP SMS Two Way Add-on

The WP SMS Two-Way add-on helps you manage SMS conversations in one place. Instead of juggling different apps, you can see and reply to messages right in WordPress. You can also use automated commands to let users cancel or reorder WooCommerce purchases, subscribe to newsletters, and more—all by sending a simple text.

With support for top SMS gateways like Twilio, Nexmo, Plivo, ASPSMS, and BulkGate, this add-on offers flexibility and ease of use. It’s designed to save you time and keep your customers happy.

Interactive SMS Inbox
View and reply to incoming messages right from your admin panel for quick communication.
Automated Commands
Set up simple commands (like “CANCEL 123”) to perform tasks, such as canceling or reordering in WooCommerce.
WooCommerce Order Management
Let customers text you for order details, cancellations, or reorders without needing extra steps.
Forward to Email
Receive incoming text messages in your email, so you never miss important customer messages.
Forward to Admin’s Mobile
Automatically send incoming messages to your phone for instant updates.
Auto Webhook Registration
With gateways like HelloSMS, you can set up the webhook with a single click.
Multi-Gateway Support
Choose from various SMS providers, ensuring you use the one that best fits your needs.
Receive SMS from Users
Let customers text you anytime they have questions or requests.
Add Order Note
Insert notes to WooCommerce orders by sending a simple text command.
Subscribe or Unsubscribe
Make it easy for people to join or leave your SMS newsletter.
Streamlined Setup
Configure commands and features in just a few clicks—no coding required.
Automatic Replies
Send pre-saved responses instantly when certain commands are detected.
WP SMS All-In-One

WP SMS All-in-One

Complete SMS Suite: All Add-Ons
(+ WP SMS Two-Way Integration add-on included.)

Get Started with WP SMS All-in-One

Our 100% No-Risk Money Back Guarantee

We’re confident you’ll love using WP SMS. But if for any reason it’s not the right fit, just let us know within 14 days, and we’ll give you a full refund—no questions asked.

Navid Kashani co-founder
All pricing is in USD. You can change plans or cancel your account at any time.
* Special introductory pricing, all renewals are at full price.

Screenshots
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Changelog

v1.5.8 – 2025-07-09

  • Fix: Resolved unsubscription commands not working.
  • Enhancement: Compatibility with WP SMS v7.0

v1.5.7 – 2025-11-22

  • New: Added support for Mobile Message (Australia) for incoming messages.
  • New: Enabled registering webhooks via API.
  • New: Added support for HelloSMS (Sweden) for incoming messages.
  • Fix: Resolved the Telnyx duplicate incoming messages bug.

v1.5.6 – 2024-11-25

  • New: Support BulkSMS for Incoming message
  • Improvement: Implemented minor enhancements

v1.5.5 – 2024-11-06

  • Fix: Resolved an issue with retrieving options in the gateway configuration.

v1.5.4 (2024-09-15)

  • New: Added support for Clickatell, GuniSMS, and 160au gateways for Two-way messaging.
  • New: Introduced variables %user_name% and %subscriber_name% in the Forward Incoming Message notification.
  • Fix: Resolved issue with Telnyx inbound messages.
  • Fix: Fixed SMS reply error and email notification bug in conversation view.
  • Enhancement: Reduced overall plugin package size.
  • Improvement: Optimized performance of incoming message queries in the report widget.

v1.5.3 (2024-07-06)

  • New: Support InfoBip and SmsApi for Incoming message

v1.5.2 (2024-05-31)

v1.5.1 (2024-04-08)

  • Improvement: Added a default reply for sending text messages.
  • Improvement: Updated the look of the header and made some small tweaks for better use.

v1.5 (2024-01-27)

  • Improvement: PHP v8.3 compatibility
  • New: Added display as conversation, like chat in the inbox.

v1.4.1 (2023-11-13)

  • Improvement: Refactor subscriber deletion logic to handle multiple mobile numbers
  • Improvement: Handle Null Object Error in Commands Filter Dropdown
  • Improvement: Add error message for missing intl PHP extension

v1.4 (2023-09-25)

  • Feature: Introduced the option for commands, such as the Group ID for subscribers command.
  • Feature: Implemented email notifications for incoming messages.
  • Bugfix: Fixed the issue where options were not displayed for all commands.
  • Bugfix: Resolved warnings in the Gateway Class.
  • Bugfix: Addressed an error that occurred when saving a command without responses.
  • Improvement: Made various minor enhancements and optimizations to improve overall performance.
  • New: Support incoming SMS for Telnyx

v1.3.8 (2023-08-09)

  • Feature: Possibility to forward incoming messages to admin mobile number
  • Feature: Add option Group ID in commands Subscribers

v1.3.7 (2023-07-08)

  • Bugfix: The delete commands fixed
  • Bugfix: Background trowing exception error whine receiving an incoming message

v1.3.6 (2023-07-04)

  • Improvement: The capabilities and access
  • Improvement: Possibility to fetch the commands from SMS message
  • New: Support incoming SMS for Cellsynt and WhatsAppCloud

v1.3.5 (2023-03-15)

  • New: Support BulkGate.com for Incoming message

v1.3.4 (2023-03-13)

  • Bugfix: The showing filters in inbox

v1.3.3 (2023-03-12)

  • New: Filters commands, status and un read added in the Inbox
  • Bugfix: The referer search issue in Inbox and improvement things
  • Improvement: Compatibility with WP SMS v6.1

v1.3.2 (2022-12-19)

  • New: Action order note has been supported
  • New: Support column subscriber and user in Inbox page
  • New: Add notes to orders while Reorder and canceling orders
  • Bugfix: Fix and compatibility querying the user’s mobile number
  • Improvement: Framework to v1.4.1 updated and compatibility with PHP v8
  • Improvement: Better style for Inbox page

v1.3.1 (2022-11-13)

  • Bugfix: The namespace issue in inbox when the record has the user_id

v1.3.0 (2022-10-22)

  • New: Support MMS!
  • New: The User and Media columns on the inbox page
  • New: Support SmsGlobal for Incoming message
  • New: Support AspSms for Incoming message
  • Bugfix: Fixed issue in orderInfo action
  • Bugfix: Fix some deprecated jquery functions
  • Improvement: The performance of the updater has been improved
  • Improvement: Support Export to CSV in Inbox
  • Improvement: Update the pot file
  • Improvement: The Helper functions and migration

v1.2.1 (2022-08-12)

  • Bugfix: Inbox error issue
  • Improvement: Logger functionality

v1.2.0 (2022-08-11)

  • Bugfix: Logger error issue

v1.1.0 (2022-08-08)

  • Add: Ability to change items per page in Inbox
  • Add: Implement a quick reply for incoming messages on the inbox page
  • Improvement: Performance and migration to Rabbit Framework

v1.0.6 (2022-06-18)

  • Add: A new action for Subscribing to the SMS newsletter has been added
  • Bugfix: Unsubscribe issue has been fixed

v1.0.5 (2022-06-04)

  • Improvement: Disable WooCommerce requirements for Add-On
  • Improvement: Compatibility of the plugin with all plugins that modify the post-type columns

v1.0.4 (2022-05-17)

  • Bugfix: The update plugin issue has been fixed

v1.0.3 (2022-05-17)

  • Improvement: Hardened plugin security and improvement
  • Improvement: Make more readable the response messages
  • Improvement: Twilio request validator

v1.0.2 (2022-04-24)

  • Improvement: Compatibility with the old version of MySQL

v1.0.1 (2022-04-22)

  • Bugfix: Creating table issue has been fixed
  • Bugfix: The Namespace issue in views has been fixed

v1.0.0 (2022-04-11)

  • First release.

v1.5.8 – 2025-07-09

  • Fix: Resolved unsubscription commands not working.
  • Enhancement: Compatibility with WP SMS v7.0

v1.5.7 – 2025-11-22

  • New: Added support for Mobile Message (Australia) for incoming messages.
  • New: Enabled registering webhooks via API.
  • New: Added support for HelloSMS (Sweden) for incoming messages.
  • Fix: Resolved the Telnyx duplicate incoming messages bug.

v1.5.6 – 2024-11-25

  • New: Support BulkSMS for Incoming message
  • Improvement: Implemented minor enhancements

v1.5.5 – 2024-11-06

  • Fix: Resolved an issue with retrieving options in the gateway configuration.

v1.5.4 (2024-09-15)

  • New: Added support for Clickatell, GuniSMS, and 160au gateways for Two-way messaging.
  • New: Introduced variables %user_name% and %subscriber_name% in the Forward Incoming Message notification.
  • Fix: Resolved issue with Telnyx inbound messages.
  • Fix: Fixed SMS reply error and email notification bug in conversation view.
  • Enhancement: Reduced overall plugin package size.
  • Improvement: Optimized performance of incoming message queries in the report widget.

v1.5.3 (2024-07-06)

  • New: Support InfoBip and SmsApi for Incoming message

v1.5.2 (2024-05-31)

v1.5.1 (2024-04-08)

  • Improvement: Added a default reply for sending text messages.
  • Improvement: Updated the look of the header and made some small tweaks for better use.

v1.5 (2024-01-27)

  • Improvement: PHP v8.3 compatibility
  • New: Added display as conversation, like chat in the inbox.

v1.4.1 (2023-11-13)

  • Improvement: Refactor subscriber deletion logic to handle multiple mobile numbers
  • Improvement: Handle Null Object Error in Commands Filter Dropdown
  • Improvement: Add error message for missing intl PHP extension

v1.4 (2023-09-25)

  • Feature: Introduced the option for commands, such as the Group ID for subscribers command.
  • Feature: Implemented email notifications for incoming messages.
  • Bugfix: Fixed the issue where options were not displayed for all commands.
  • Bugfix: Resolved warnings in the Gateway Class.
  • Bugfix: Addressed an error that occurred when saving a command without responses.
  • Improvement: Made various minor enhancements and optimizations to improve overall performance.
  • New: Support incoming SMS for Telnyx

v1.3.8 (2023-08-09)

  • Feature: Possibility to forward incoming messages to admin mobile number
  • Feature: Add option Group ID in commands Subscribers

v1.3.7 (2023-07-08)

  • Bugfix: The delete commands fixed
  • Bugfix: Background trowing exception error whine receiving an incoming message

v1.3.6 (2023-07-04)

  • Improvement: The capabilities and access
  • Improvement: Possibility to fetch the commands from SMS message
  • New: Support incoming SMS for Cellsynt and WhatsAppCloud

v1.3.5 (2023-03-15)

  • New: Support BulkGate.com for Incoming message

v1.3.4 (2023-03-13)

  • Bugfix: The showing filters in inbox

v1.3.3 (2023-03-12)

  • New: Filters commands, status and un read added in the Inbox
  • Bugfix: The referer search issue in Inbox and improvement things
  • Improvement: Compatibility with WP SMS v6.1

v1.3.2 (2022-12-19)

  • New: Action order note has been supported
  • New: Support column subscriber and user in Inbox page
  • New: Add notes to orders while Reorder and canceling orders
  • Bugfix: Fix and compatibility querying the user’s mobile number
  • Improvement: Framework to v1.4.1 updated and compatibility with PHP v8
  • Improvement: Better style for Inbox page

v1.3.1 (2022-11-13)

  • Bugfix: The namespace issue in inbox when the record has the user_id

v1.3.0 (2022-10-22)

  • New: Support MMS!
  • New: The User and Media columns on the inbox page
  • New: Support SmsGlobal for Incoming message
  • New: Support AspSms for Incoming message
  • Bugfix: Fixed issue in orderInfo action
  • Bugfix: Fix some deprecated jquery functions
  • Improvement: The performance of the updater has been improved
  • Improvement: Support Export to CSV in Inbox
  • Improvement: Update the pot file
  • Improvement: The Helper functions and migration

v1.2.1 (2022-08-12)

  • Bugfix: Inbox error issue
  • Improvement: Logger functionality

v1.2.0 (2022-08-11)

  • Bugfix: Logger error issue

v1.1.0 (2022-08-08)

  • Add: Ability to change items per page in Inbox
  • Add: Implement a quick reply for incoming messages on the inbox page
  • Improvement: Performance and migration to Rabbit Framework

v1.0.6 (2022-06-18)

  • Add: A new action for Subscribing to the SMS newsletter has been added
  • Bugfix: Unsubscribe issue has been fixed

v1.0.5 (2022-06-04)

  • Improvement: Disable WooCommerce requirements for Add-On
  • Improvement: Compatibility of the plugin with all plugins that modify the post-type columns

v1.0.4 (2022-05-17)

  • Bugfix: The update plugin issue has been fixed

v1.0.3 (2022-05-17)

  • Improvement: Hardened plugin security and improvement
  • Improvement: Make more readable the response messages
  • Improvement: Twilio request validator

v1.0.2 (2022-04-24)

  • Improvement: Compatibility with the old version of MySQL

v1.0.1 (2022-04-22)

  • Bugfix: Creating table issue has been fixed
  • Bugfix: The Namespace issue in views has been fixed

v1.0.0 (2022-04-11)

  • First release.

Frequently Asked Questions

Perhaps you've encountered a common issue or have a quick question.

What is the WP SMS Two-Way add-on for WP SMS?

It’s an extension that lets you send, receive, and manage SMS conversations from your WordPress dashboard. It supports commands for tasks like canceling WooCommerce orders, subscribing to newsletters, and more.

How do automated commands work?

You set up specific keywords that trigger certain actions. For example, “CANCEL 1234” can be used to cancel WooCommerce order #1234.

Can I forward messages to email and phone?

Yes. You can forward incoming texts to your email or another phone number, so you’ll get alerts even if you’re not logged into WordPress.

Which SMS gateways are supported?

The add-on works with popular providers like Twilio, Nexmo, Plivo, ASPSMS, BulkGate, and others. It also supports auto webhook registration with select gateways like HelloSMS.

Does it work with WooCommerce orders?

Absolutely. You can cancel, reorder, or add order notes via SMS commands to speed up your order management process.

Current version
Developer VeronaLabs
Last Updated July 9, 2025
Version 1.5.8
Requirements
WordPress 3 or higher
WP SMS 6.8 or higher
PHP 7.2 or higher