Improve Communication with WP SMS Two-Way: Step-by-Step Guide

Updated on Jan 04, 2023

Overview

WP SMS Two-Way is an Add-On for WP SMS which allows you to receive and enable incoming messages on your website’s inbox page. This can be useful for businesses or organizations that want to be able to communicate with their customers or clients through SMS. It can also be helpful for personal blog or website owners who want to be able to easily receive and respond to text messages from their visitors. With this plugin, users can manage their SMS communications directly from their WordPress dashboard, making it easy to stay organized and responsive to messages.

This add-on provides you:

  • The ability to Receive incoming messages
  • Create dynamic commands for automatic responses to these messages

Requirements

Add-On requires the following from your host:

  • PHP version 7.4 or greater.
  • MySQL version 5.7 or greater OR MariaDB version 10.2 or higher.

Installation

1. Make sure the below plugins are installed in advance:

2. Install WP SMS Two Way

  • Go to Plugins → Add New and upload wp-sms-two-way.zip
  • Click Install Now and then Activate.
  • Activate the plugin through the Plugins menu in WordPress
  • Enter your license key on SMS → Settings → Licenses to enable automatic updates

Activate License through wp-config.php

You can also activate your license key through wp-config.php by adding the code define('WP_SMS_TWO_WAY_LICENSE', 'your-license-key')

Configuration

Connect your SMS Gateway to WP SMS Two Way:

Go to SMS → Settings → Two Way and copy the generated webhook URL.

WP SMS two-way add-on

Then you need to paste this Webhook URL on the SMS gateway.

For Twilio:

Log in to Twilio Console → Phone Numbers → Active Numbers and Click on your number, then paste the Webhook URL on the Webhook field.

For Plivo:

Go to the Plivo console and navigate to Messaging → Applications → XML, then click on the Add New Application button in the upper right.

Now go to Phone Numbers → Your Numbers and click on the number to which you want to assign the application. From the Plivo Application drop-down, choose the message application you just created. Finally, click Update Number.

For Vonage:

Check out this article

For ASPSMS:

Log in to ASPSMS console Two-Way SMS → My Mobile Numbers and Click to edit your number, then scroll down to Forward SMS by HTTP GET Request part. Finally, paste the URL in the URL box and click Save.

Debugging the Incoming Messages Webhook

To make sure the gateway is calling the webhook, you can check logs in /wp-content/uploads/wp-sms-two-way-logs/incoming_requests

That’s it! You’re now ready to receive and respond to incoming SMS messages on your WordPress site. With the WP SMS Two Way plugin, you can manage all of your SMS communications directly from your dashboard, making it easy to stay organized and responsive to messages. Whether you’re running a business or personal blog, the WP SMS Two-Way plugin can help you enhance your SMS functionality and improve communication with your visitors.