Textedly Reviews and Alternatives [2025 update]

Textedly Reviews and Alternatives

What are the best Textedly alternatives?

If you’re looking for a great SMS platform, you’ve come to the right place. We’re going to discuss the key features, pros, and cons of Textedly as a popular SMS marketing tool.

Also, we’ll introduce the 4 top Textedly alternatives including WP SMS to let you choose the tool that fits your requirements. 

What Is Textedly?

Textedly

Textedly is a cloud-based SMS marketing platform located in the USA. It’s one of the best SMS platforms that simplify bulk messaging campaigns for businesses of all sizes.

Key Features of Textedly

Here are what you get from Textedly:

  • Mass Text Messaging: You can use Textedly to send bulk SMS messages to thousands of recipients simultaneously. 
  • Two-Way Messaging: The tool allows you to send and receive text messages. This is great for reaching higher engagement rates.
  • Online Phone Number: It offers an online phone number for receiving texts. The number gives you access to instant communication on your desktop or mobile device.
  • Keyword and Shortcode System: It lets you use custom keywords for your opt-in SMS campaigns. Also, it supports shortcodes to simplify interactions and make them memorable and quick.
  • Automated Responses: Automation allows for quick responses to customer actions, such as sending a welcome message when someone subscribes to a campaign.
  • Message Scheduling: Textedly lets you schedule your campaigns in advance to ensure timely communication without manual intervention.
  • Analytics and Reporting: Apart from running an SMS campaign, you can use Textedly to analyze your performance. It gives insights into delivery rates, open rates, and customer engagement metrics.
  • Integration Capabilities: Textedly integrates with popular tools such as Zapier so you don’t need to switch between different platforms.
  • MMS Support: Textedly supports MMS (Multimedia Messaging Service) so you can send images, videos, and other media-rich content.

Textedly Pricing Plan

Textedly has a diverse pricing structure so that businesses with all types of needs and resources can use it.

It offers flexible and scalable pricing packages like:

PlanPriceMonthly (billed annually)SMSs/MonthCustom KeywordsFeatures
14-Day Free TrialFree50NoneStart Free, No credit card is required.
Basic$2660011 custom Keyword, Free incoming messages, Unlimited contacts, Picture messaging, 1 Toll-free phone number, 1 10DLC phone number, 1 User seat, Live chat support Mon-Sun
Bronze$381,2001Same as Basic.
Plus$692,4002Same as Basic plus Text-to-Pay Payments, Google Business Reviews, Premium Support
Enterprise$994,2003Same as Plus. Most Popular
Elite$1396,0004Same as Plus.
Business$24912,0006Same as Plus.
Silver$34918,0007Same as Plus.

Textedly User Reviews: What Customers Are Saying

Let’s see what users think of Textedly on legit reviewing websites like G2, Trust Pilot, and Capterra.

Overall, Textedly has been able to reach a rating of around 4.5 out of 5 in these sources.

review rating
review rating
review rating

Here are some examples of user comments about Textedly:

“Know Before You Buy The Service”

This validated reviewer says the tool has a responsive support team. On the other hand, she complains about several matters:

Privacy Policy: Ensure you have a privacy policy. Tools like TermsFeed can help create one for free (Textedly support can assist).

  • Website Requirement: You need a website to verify your toll-free number.
  • Additional Costs: You need to pay for extra features like registering a 10DLC number.
  • Verification Time: The toll-free number verification process takes 1–5 days, which is too long.
Textedly reviews and alternatives

“A bit too expensive for my needs”

This user has complained about the cost:

“Pros: It’s great that users can try the product on a free trial (no card required).

Cons: I have limited credits that come with the purchase, I’d prefer to pay as I go.

Reasons for Choosing Textedly: I just wanted to try the product on a free trial.”

Textedly reviews and alternatives

“Customer support is nonexistent”

Some customers are not satisfied with the support. For example, this user says:

“While the software was overall fine (had a few setbacks and inefficiencies), I reached out to their customer support team over 3 weeks ago via their chat, email, and calling and no one has gotten back to me. I work in the customer service industry and know how important it is to take care of your customers. With so many software options out there, what sets companies apart is their customer service, which was shockingly disappointing from Textedly”.

Textedly reviews and alternatives

“This firm is really dishonest”

There are some rare complaints about dishonesty, which might be a misunderstanding between the customer and the support team members.

“This firm is really dishonest. Since they bill you by the character, sending more than 500 characters is equivalent to sending three messages, thus you actually don’t receive 2,000! That implies that sending about 350 mails costs $48! I’m ashamed that I paid for this since they didn’t disclose it to me before I bought it. I will not conduct business with con artists, and I need my money returned as soon as possible.”

Textedly reviews and alternatives

“Keeps our community informed”

Many users are satisfied with the service Textedly offers:

“We use Textedly to notify our condo association about emergency or essential information. It is easy to use and had allowed us to keep our community informed.”

reviews

Pros and Cons of Textedly ‌Based on Customers’ Comments

Now that we talked about reviews of Textedly, it’s good to summarize the pros and cons of the tool.

The following table lists the most important advantages and disadvantages of Textedly according to the experiences of its users:

AspectDetails
⭐ ProEase of UseThe intuitive and beginner-friendly interface makes it accessible even for non-technical users.
Affordable PricingMultiple pricing tiers accommodate businesses of all sizes, from startups to enterprises.
Delivery RatesHigh reliability ensures messages are promptly delivered to recipients.
ScalabilityAdapts to varying needs, whether sending hundreds or thousands of messages.
ComplianceEnsures adherence to SMS marketing laws like TCPA and GDPR, minimizing legal risks.
⚠️ ConIntegrationsLimited integration with other tools and plugins like popular CRM and Ecommerce platforms. This may cause problems for seamless workflows.
SegmentationBasic audience segmentation options may restrict your business if oyu have diverse customer bases.
Customer SupportDelays in support response during peak times have been reported by some users.
CustomizationOffers fewer personalization and workflow customization options compared to competitors, limiting flexibility for tailored messaging strategies.

4 Top Alternatives to Textedly in 2025

Let’s review the best Textedly alternatives in 2025:

WP SMS (Recommended)

WP SMS is the best WordPress texting plugin

WP SMS is one of the best Textedly alternatives for SMS marketing campaigns. 

WP SMS is specifically designed to work with WordPress and is a perfect choice for you if you want to integrate Ecommerce and SMS campaigns.

dashboard

Here are the key features of WP SMS:

  • Bulk messaging
  • Two-way SMS
  • Integration with Zapier, WooCommerce, and WordPress plugins
  • Affordable pricing with flexible plans
  • Automated notifications, alerts, and reminders
  • Newsletters 
  • Audience segmentation
  • Sending MMS
  • Supporting 300+ SMS gateways
  • 2FA

The great news is that WP SMS offers many of these features like Zapier integration for free. You just need to pay for some advanced features like WooCommerce integration.

To use WP SMS Pro, you only need to pay $39 per year for a single site and extra fees for each add-on like:

Add-On NameFeaturesPricing
WP SMS WooCommerce Pro– SMS Campaigns and Marketing- Abandoned Cart SMS Notification- Mobile Verification in WooCommerce Checkout- Login & Register with SMS- Local Shipping SMS NotificationFrom $29/year
WP SMS Two-Way– Incoming/Inbox SMS Page- SMS-Commands & Dynamic Response- WooCommerce Order SMS Actions- SMS Newsletter SMS ActionsFrom $29/year

SimpleTexting

SimpleTexting is a great texting platform.

SimpleTexting is also a great Textedly alternative and an easy-to-use SMS marketing platform. If you are looking for a user-friendly interface and extensive feature set, don’t go anywhere else.

Particularly, SimpleTexting is strong in customer segmentation and SMS automation. Take a look at other features of this tool:

  • Advanced segmentation options.
  • Integrations with platforms like Mailchimp and Zapier.
  • Supports SMS and MMS campaigns.

Pricing: Starts at $29/month for 500 messages, with scalable options.

EZ Texting

EZ Texting is great for text marketing.

EZ Texting is also a great text marketing platform you can use instead of Textedly. It’s great for reminders and alerts and offers a user-friendly dashboard with customizable templates.

Apart from that, it has useful analytics to help you track the performance of your text marketing campaigns.

Here are the key features of this Textedly alternative:

  • Two-Way communication
  • Bulk SMS/MMS marketing features
  • Integrates with CRM systems
  • Compatible with email marketing platforms
  • User-friendly platform
  • Analytics & reporting

EZ Texting offers diverse pricing plans. Take a look at the following table to see what pricing package fits your resources:

PlanRecommended ForStarting PriceKey FeaturesSet-Up Time
LaunchUp to 500 contacts$20/month (billed annually)– Includes 6k yearly credits- Local Textable Number- Cost Per Additional Credit: $0.03Within 1 business day
Boost500–2,000 contacts$60/month (billed annually)– Includes 6k yearly credits- Local High-Volume Number- Cost Per Additional Credit: $0.025Within 1 business day
Scale2,000–50,000 contacts$100/month (billed annually)– Includes 6k yearly credits- Local High-Volume, High-Speed Number- Onboarding Specialist- Cost Per Additional Credit: $0.02Within 1 business day
Enterprise50,000+ contacts$3000/month– Includes 200k monthly credits- Dedicated Short Code- Onboarding Specialist- Cost Per Additional Credit: $0.014 to 12 weeks

SlickText

SlickText is a great Textedly alternative

SlickText is a web-based SMS marketing platform and is a perfect alternative to Textedly. Here are some of the features this app offers:

  • Analytics: SlickText has a comprehensive analytics feature to track the performance of your campaigns.
  • Custom Keywords: It allows you to track and use keywords to manage your subscribers according to their interests.
  • Integration: This tool can integrate with various CRM and marketing platforms.
PlanPricing
Free$0/month (Trial)
$29/Month Plan$29/month
Starter (Most Popular)$49/month
$79/Month Plan$79/month
$139/Month Plan$139/month

Final Thoughts: Which Textedly Alternative Is Best?

We mentioned the most prevalent user reviews and comments about Textedly and introduced the best Textedly alternatives.

Now, it’s on you to choose the best SMS platform for your business. Take a look at the summarized table below to compare these tools and find the best choice according to your requirements.

Feature/CriteriaTextedlyWP SMSSimpleTextingEZ TextingSlickText
Ease of UseBeginner-friendly, intuitive interfaceBest for WordPress users; slightly technicalVery user-friendly, simple to navigateIntuitive, with drag-and-drop toolsExtremely easy to use, minimal setup required
PricingStarts at $25/monthStarts at $29/monthStarts at $29/monthStarts at $49/monthStarts at $29/month
Free PlanYesYesYes (14-day free trial)14-day free trialYes (limited free plan available)
Bulk MessagingYesYesYesYesYes
Two-Way MessagingYesYesYesYesYes
MMS SupportYesLimitedYesYesYes
Keyword ManagementUnlimited KeywordsLimited to planYesYesYes
IntegrationsLimited (Zapier only)Seamless with WordPress pluginsStrong integrations (e.g., Zapier, Mailchimp)Integrates with CRMs and appsIntegrates with marketing tools
AutomationBasic (automated responses)Strong, customizable workflowsAdvanced automation capabilitiesOffers automation and triggersModerate automation tools
Advanced SegmentationLimitedYesAdvanced segmentation optionsModerateModerate
Analytics & ReportingBasicModerateDetailedComprehensiveBasic
Multimedia FeaturesSupports MMSBasic multimedia capabilitiesMMS supportMMS supportSupports MMS
Customer SupportLimited during peak timesModerate (WordPress forums helpful)ExcellentResponsiveGood

For further information, you can contact us or use the demo of WP SMS to make sure it’s suitable for your business.

FAQs

Is Textedly free?

No, but it offers a 1-day free trial to let you see if it fits your requirements.

What is Textedly used for?

Textedly is one of the best SMS marketing platforms you can use to run bulk messaging campaigns. It’s suitable for businesses of all sizes and types and offers affordable pricing plans. 

What is a custom Keyword on Textedly?

A Keyword is a distinctive word that shows your purpose or brand in SMS marketing. When your audience wants to opt into your SMS subscriber list, they send the custom Keyword to your Textedly number.

What is the best Textedly alternative?

WP SMS is the best alternative to Textedly. It’s specifically useful for businesses that want to integrate SMS marketing into their Ecommerce website. This plugin allows you to segment your website’s users and send automated bulk messages to them directly from your website’s dashboard.